Here we have gathered the questions people ask us most before booking a job. If yours is not here, call or WhatsApp us on 685 155 343.
Tell us your area, the type of door or lock and what has happened. With that information we can point you to the right solution and give you the quote before we start.
If your question is about a particular service or type of lock, each page has its own questions: lock cylinders, smart locks, security escutcheons, what lock bumping is or armoured or reinforced door.
If you need an assessment of your door or lock, contact Cerrajería BETA.
Yes. Our emergency service runs 24 hours a day, every day, including public holidays. At night or on a holiday there may be a surcharge, which varies from case to case and is explained before we start.
We provide a home service in Badalona, Santa Coloma de Gramenet, Sant Adrià de Besòs, Montgat, Barcelona and Tiana.
We arrive in under 30 minutes in all the areas where we work, including Barcelona.
A trusted team of professional technicians who come to your home.
Tell us your area, the type of door or lock and what has happened. With that information we can give you better advice before we set off.
Yes. As well as emergencies, we do scheduled jobs by appointment, for example a lock change or fitting a security escutcheon.
The least invasive technique is always considered first. Whether a door can be opened without damage depends on the mechanism, its condition and the type of jam.
Yes. Before doing anything we assess the lock, explain the solution and give you a free quote. Work starts once you agree.
You can pay by bank transfer, in cash or by Bizum.
Yes. We issue an invoice for the job and send it to you by email.
Yes. Labour is guaranteed, and the materials we fit carry the manufacturer's guarantee.
We can help you in Spanish, Catalan and English.
No. The size and type must match the door and, if there is one, the escutcheon fitted. That is why we check at your home before giving you the quote.
No. It is one feature among several. The escutcheon, the lock, the door, the frame and the fitting also matter.
No. They complement each other. The escutcheon protects the cylinder from the outside, while the cylinder and the lock do other jobs within the system.
You cannot say so from the name alone. You need to compare the construction, classification, frame, locking, fitting and documentation of the specific model.
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